E-pin is the password for ZINNIA E-Wallet.

E-pin is required for:- Eshop Purchase & E-wallet withdrawal.

*By system default E-pin is same as your login password, unless changes by account owner.

Change E-pin?

1. Login to your member account.

2. Search Profile – Search [Change E-pin]

Forget E-pin?

1. Login to your member account.

2. Search Profile – Search [Forget E-pin]

For ZINNIA Migrate Member, profile information is generated default by system.

To Update Profile Info: 

1. Search [Profile] in member account, to update:

– Mobile number, Email address, and Auto-maintenance status. 

2. Search [Addrrss], to update

– Your latest shipping address. 

3. Search [Resource tab] – [Update Member Profile] Google form to update:

– Name as per NRIC, NRIC Number, DOB, Gender, Income tax number, etc. 

Register Now !

Search [Register] Button.

Or, Register using Referral URL Link.

Steps:

1. Select Region based on your DELIVERY ADDRESS. 

2. Fill in your handphone number

3. Fill in registration form.

4. Select Delivery Options:-

– Courier: Delivery from company
*Delivery fees included. 

Or

– Pick Up: Pick up your order from Zinnia Biz Partner (Stockist).

5. Pay with Razer (Debit, Credit, Online banking FPX, E-wallet)

6. Complete purchase.

7. Return to Merchant Site, and Download ZINNIA APP.

8. Login to your account using:-

– UserID: Your NRIC number
(112233445566)

– Password: Your registered password.

9. Check your order at Member Account – [Purchase History], or check payment and order notice in your registered email.

Search [Login] Button

Login using:-

– User ID: Your registered username.

– Password: Your registered password.

*If you forgotten your password or username:-

1. Click [Forget password] / [Forget username].

2. Submit your registered email and NRIC number.

3. A temporaly password will be send to your email within 5 minutes.

Contact ZINNIA admin if you still unable to reset password or username:

https://m.me/vtoxmalaysia

Watch Video Guide (EN):

Watch 教学视频 (CN):

https://www.youtube.com/watch?v=fG7WWRljsiE&list=PL5oGEWWmU1oxg9mAP_2Wrl8AsPXY3UMQ3&index=4

Login Member Account to purchase:-

1. Search [Purchase].

2. Select product & Add To Chart.

3. Click Next – to select delivery options:-

– Pick Up: Pick up your order from ZINNIA Biz Partner (Stockist) (FOC Delivery Fees)*

*Subject to delivery fees if change of delivery options after order confirm.

**Read more on: Q6. Pick Up.

– Delivery: Delivery fees apply.

*Delivery fees chart shown in Q7. Shipping Methods.

4. Fill in or Check your delivery address (for delivery order only.)

5. Click Next – to CART:-

– Click [Apply] if you received voucher

– PAB discount will be automatic apply.

6. Click Next – to Payment:-

– Pay by ZINNIA E-wallet (Key in your ZINNIA e-wallet Epin Number & key in payment amount).

– Pay by Razer (Debit, Credit, Online Banking, E-wallet)

– Pay by PACE (Installment 3 months) – for purchase amount RM500 & above.

7. Click Next – to complete purchase.

8. Check order details at [Purchase History].

Or, Click [Biz Partner Listing] & Contact Biz Partner to arrange pick up order.

How to Pick Up:

1. Click [Biz Partner (stockist) Lisitng]

2. Call Biz Partner to confirm pick up order.

3. Place order in APP & Select [Pick Up] Delivery Options.

4. Complete payment.

5. Search [Purchase History] & Get Invoice QR code / Invoice number.

6. Show it to Biz Partner to issue pick up order.

Parcel Tracking: 

1. Check SMS by easy parcel.

2. Click: https://www.tracking.my/

3. Key in tracking number obtain from SMS & check your parcel.

Delivery Fees:

Delivery Enquiries:

 +603-7954-8588 – ZINNIA GLOBAL SDN. BHD.

(Call Monday to Friday : 9.00 am – 4.00 pm, not including public holidays).

Shipping:

West Malaysia (by skynet, J&T, POS Malaysia and etc )

Estimated Delivery Time : Klang Valley And Major Town Three (3) to Five (5) working days for Others places are within Five (5) To Seven (7) working Days.

East Malaysia (By POS Malsysia, DHL and etc)

Estimated Delivery Time : for Kuching & Kota Kinabalu (3) to (5) working days. Others places (5) to (7) working Days.

Oversea Shipping (by POS Malaysia International Air Parcel or Aramex)

Estimated Delivery Time : For Singapore & Brunei (5) to (8) working days.

 **Delivery may take longer or delay during sale period and season holidays.**

System will auto send an email to buyer on each successful bank transaction.

The courier will leave an “unable to deliver” note at the location. If no one is available at the delivery address to receive the package and it’s up to customer to follow up and arrange for another delivery date.

Please note that any additional shipping charges for attempted delivery and returning shipping charges will be borne by customer.

Customer may contact the courier company to track the parcel with the consignment tracking number.

Please contact us at info@zinnia2u.com or call+603-7954-8588 for any inquiry.